LeadAI

AI staff for roofers

AI staff for roofers: every call answered, every quote and invoice followed up

Australia has 6,240 roofing businesses, and 86.1% of them have fewer than five staff (ABS, June 2025). When hail comes through, the phone lights up while you’re on someone else’s ridge line doing a make-safe. Every caller has water coming through a ceiling and wants to know when you can get there.

Ring Emily: 0468 199 598Book a demo

Growth plan: 5 AI staff for $950 a quarter + GST, about $2.08 a day each. See all plans

What your customers ring about

Roofing work arrives in waves. The Queensland and NSW storms of late November 2025 (CAT 255) ended at 96,800 insurance claims, and nearly 1 in 4 was still open in August 2026. NSW SES handled 45,000 storm jobs across 2025. On a storm night you can’t take those calls from the top of a ladder, but each one still needs a name, an address and a time.

  • Water coming through the ceiling after a storm
  • Hail damage: cracked tiles, lifted or missing sheets, roofs torn off
  • Insurance claims that need an inspection for the assessor
  • Roof restorations: clean, re-bed, re-point and re-coat
  • Re-roofing, often tiles to metal sheeting
  • Gutter and downpipe repairs or replacement
  • Taking solar panels off and putting them back so the roof can be worked on

What your AI staff do for a roofing business

  • Storm-night leak calls logged

    Anna answers every call and text 24/7. She takes the address, where the water is coming in, the roof type and the insurer and claim number if they have one, and asks for photos by text. If a ceiling is sagging, she texts you straight away.

    How this job works

  • Restoration enquiries booked for an inspection

    Emily follows up website and missed-call enquiries within minutes. She asks whether it’s tile or metal, how many storeys, and whether there are solar panels on the roof, then books the inspection. She never gives a price.

    How this job works

  • Quotes talked through from the ground

    Back on the ground after an inspection, you talk the job through and SAM writes the quote. Emily then follows up the quotes you’ve sent until it’s a yes or a no. The square metre rate, the scope and any discount stay with you.

    How this job works

  • Excess payments and final invoices chased

    Carol chases deposits and the customer’s insurance excess, sends the payment reminders you’ve approved, and checks what’s been paid. Disputes and payment plans come straight back to you.

    How this job works

  • A call once the roof is done

    Jenny rings after the job to check how it went and asks for a Google review. She also asks whether the neighbours had damage too. If the customer mentions a drip in the next rain, that comes straight back to you.

    How this job works

  • Roof checks booked before storm season

    On the Scale plan, Mia works through your past customers before the storms start. She reminds them a gutter clean and roof check is due and books it in, so you’re not starting the season with an empty diary.

    How this job works

What one job is worth: typical roofing prices in Australia

JobTypical priceSource
Tiled roof restoration$4,500 to $11,000Canstar, citing hipages, 2026
Full roof restoration, any roofFrom about $2,500 to $20,000+Canstar, citing hipages, 2026
Spot roof repair$200 to $500Canstar, citing hipages, 2026
Roof cleaning$250 to $500Canstar, citing hipages, 2026
Gutter replacement, whole house$2,000 to $3,500 (median $2,700)Airtasker, 2023
Typical ranges reported by each source. Prices vary with roof size, pitch, material and location. Indicative only.

One tiled roof restoration at the bottom of Canstar’s range, $4,500, is more than a full year of the Growth plan paid quarterly ($3,800). Even a $500 spot repair is more than six weeks of Growth at about $73 a week.

The paperwork: what AI can chase, and what stays with you

Your AI staff handle

  • Taking the address, roof type, claim number and photos when a leak call comes in
  • Booking inspections and moving them when rain or access gets in the way
  • Following up restoration quotes you’ve already sent
  • Chasing the excess, deposit or final invoice with reminders you’ve approved
  • Reminding past customers when a gutter clean and roof check is due

Stays with you and your licence

  • Getting on the roof, inspecting it and finding the cause of the leak
  • Pricing, scoping and writing insurance reports
  • The SWMS for any work where someone could fall more than 2 metres, and safety on the roof
  • Holding the right licence class for the work

In NSW, roof tiling and roof plumbing (gutters, downpipes, flashing and metal roof coverings) each need a contractor licence for work over $5,000 incl. GST, and unlicensed work can mean fines of $22,000 for an individual or $110,000 for a company. In QLD, a QBCC licence is needed for building work over $3,300, and roof tiling has its own licence class.

Storm season and repeat work for roofers

BOM puts the peak severe-weather season at October to April, and its October 2026 outlook rates October to December as the highest severe-thunderstorm risk on the east coast, including southern Queensland. Claims run for months after the hail stops. Anna takes the spike of calls, and Mia books the pre-season roof checks.

  • Before the season: the Queensland Government tells owners to fix loose tiles and broken flashing and clear gutters and downpipes before extreme weather
  • Brisbane hail, 26 October 2025: around 11,000 claims when it was declared
  • Queensland and NSW storms, 20 to 27 November 2025: 96,800 claims, about 23% still open in August 2026
  • NSW SES’s busiest storm months in 2025 were January, March and May
  • Repeat work: gutter cleans, restorations and re-coats for past customers

Questions roofers ask us

Can AI take storm calls when I’m flat out on a roof?
Yes. Anna answers every call and text 24/7, takes the address, the damage and any claim number, and texts you straight away when it’s urgent. You decide whose roof you get to first.
Will it quote my restorations?
No. SAM writes the quote while you talk it through after the inspection, and Emily follows it up once it’s sent. The rate, the scope and any discount are yours.
Can it write the report for the insurer?
No. An insurance report needs your eyes on the roof and your name on it. Your AI staff take the claim number, book the inspection and chase the excess once the work is done.
Does it ring old customers before storm season?
On the Scale plan, Mia goes through your past customers, reminds them a gutter clean and roof check is due, and books the work in.
What does a roofer pay for this?
Growth gives you 5 AI staff for $950 a quarter + GST, which is about $2.08 a day for each one. There’s no lock-in contract.

Sources

  1. 1. ABS, Counts of Australian Businesses, including Entries and Exits (June 2025), Data cube 2
  2. 2. Canstar, Roof restoration cost (3 July 2026)
  3. 3. Airtasker, Gutter installation and replacement cost
  4. 4. Insurance Business, Insurers return to Clifton as storm claims near 12 months (8 Oct 2026)
  5. 5. Insurance Council of Australia, Significant event declared for Brisbane hailstorm
  6. 6. NSW SES, Second-busiest year on record (31 Dec 2025)
  7. 7. Bureau of Meteorology, Tropics and severe weather season
  8. 8. Bureau of Meteorology, Now is the time to get ready, Queensland (14 Oct 2026)
  9. 9. Queensland Government, Home maintenance for extreme weather
  10. 10. NSW Government, Roof plumbing work licence
  11. 11. NSW Government, Roof tiling work licence
  12. 12. QBCC, Roof tiling licence class
  13. 13. QBCC, When you need a licence
  14. 14. SafeWork NSW, Working at heights

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Guides

Ring Emily and hear what your customers would hear

Emily is one of our AI staff. Ring her like a customer would, ask about a job, and judge for yourself. If it suits your roofing business, book a quick screen share and we'll set your team up around how you work.
Ring Emily: 0468 199 598Book a demo

Emily answers LeadAI’s own line, any time. We look forward to speaking with you.