Can it ring my customers when I call off a pour?

Yes. Once you’ve made the call, your AI staff ring and text the customers booked that day and rebook them. Whether to pour is always your decision.

Will it price a driveway by the square metre?

No. SAM writes the quote as you talk it through, using your rates and your scope. Emily follows it up afterwards and won’t offer a discount.

Does it lodge Before You Dig requests or council permits?

No. It can remind you to lodge them before the job, but the request, the plans and the on-site locating stay with you.

Can it chase a deposit before I order the concrete?

Yes. Carol chases deposits before the job goes in the diary. You set the amount, and it has to sit within your state’s deposit rules.

What about past customers?

On the Scale plan, Mia reminds past driveway customers when a reseal is due. On Growth, Jenny rings after each job to check how it went and asks for a Google review.

AI staff for concreters

AI staff for concreters: every call answered, every quote and invoice followed up

You can’t answer the phone with a screed in your hands and a truck emptying behind you. Of Australia’s 16,129 concreting businesses, 55.4% are solo operators and 89.9% have fewer than five staff (ABS, June 2025). Your AI staff take the driveway enquiries, chase the quotes and ring round when the weather moves a pour.

Ring Emily: 0468 199 598 Book a demo

Growth plan: 5 AI staff for $950 a quarter + GST, about $2.08 a day each. See all plans

What your customers ring about

Concreting is mostly planned work, so the calls aren’t emergencies. They’re quote requests, and Consumer Affairs Victoria tells owners to compare at least three written quotes, so yours is one of several. The other pressure is the weather: rain or a cold snap moves a pour, and every customer booked that day needs to hear about it.

Driveway quotes: plain, coloured, stamped or exposed aggregate
House slabs and shed slabs
Paths and pool surrounds
Retaining walls
Cracked concrete repairs and resurfacing
Driveway resealing
“Is the pour still on?” when rain is forecast

What your AI staff do for a concreting business

Driveway enquiries followed up fast
A driveway enquiry is usually one of several quotes the customer is collecting. Emily follows it up within minutes, asks about the size, the finish and access for the truck, then books your measure-up.
How this job works
Calls while you’re on a pour
Anna answers every call and text while you’re placing and finishing. She takes the details, books or routes the next step, and texts you if something can’t wait until the slab is done.
How this job works
Quotes written from the ute
After the measure-up, talk SAM through the square metres, the finish and the prep, and SAM writes the quote. Emily follows up the quotes you’ve sent. Pricing and scope stay with you.
How this job works
Pour-day confirmations and weather moves
Customers get a confirmation and a reminder text before the pour. When you call off a pour for rain or cold, your AI staff ring and text the customers booked that day to rebook them. Rachel, a dedicated confirmations staff member, is rolling out.
How this job works
Deposits in before the concrete is ordered
Carol chases the deposit before the job goes in the diary, sends the payment reminders you’ve approved and checks what’s been paid. The deposit amount, your state’s limits and any dispute stay with you.
How this job works
Reseal reminders two years on
Dulux Avista recommends resealing a driveway every two years. Mia, on the Scale plan, rings past driveway customers when theirs is due and books the reseal.
How this job works

What one job is worth: typical concreting prices in Australia

Job	Typical price	Source
Residential driveway, per m²	$65–$150	iSeekPlant, 2023
Exposed aggregate driveway, per m²	$100–$150	iSeekPlant, 2023
Coloured driveway, per m²	around $120–$180	Yellow Pages, 2026
12 m² slab	$600–$1,800	iSeekPlant, 2023
Concrete pump hire	about $155–$182 an hour + GST	iSeekPlant, 2023

Typical ranges reported by each source; the iSeekPlant figures are from 2023. Prices vary by location, site and finish. Indicative only.

A 50 m² driveway at $100 per m² comes to $5,000, more than a full year of the Growth plan ($3,800).

The paperwork: what AI can chase, and what stays with you

Your AI staff handle

Booking measure-and-quote visits
Pour-day confirmations, and rebooking customers when weather moves a pour
Reminding you to lodge the Before You Dig request and council crossover permit before the job
Chasing deposits and unpaid invoices
Following up quotes already sent

Stays with you and your licence

Site assessment, pricing and quoting
Licence compliance and the written contract
Reading Before You Dig plans and locating services on site
Permit applications and engineering
Pour and curing decisions

In NSW, a contractor licence and a written contract are needed for work over $5,000 incl. GST, and the deposit is capped at 10%. In Queensland, a QBCC licence is needed for work over $3,300, with deposits capped at 20% up to $3,300, 10% from $3,301 to $19,999 and 5% from $20,000. In Victoria, BPC registration is needed for work over $10,000.

Pour days, weather and repeat work for concreters

Weather runs a concreter’s diary. Concrete should arrive at 5 to 35°C, cold-weather precautions start below 10°C air temperature, and the October to April storm season washes out pours. Anna handles the run of “is it still on?” calls, and Mia brings past driveway customers back for a reseal.

Cold snaps: precautions below 10°C air temperature, under AS 1379
Hot days: concrete should be no warmer than 35°C at delivery
Storm season, October to April: rain moves pours, and every customer that day needs a call
Driveway reseals: every two years, more often with heavy traffic, dirt or tyre wear
New driveways: a council crossover permit before the concrete meets the footpath

Questions concreters ask us

Can it ring my customers when I call off a pour?: Yes. Once you’ve made the call, your AI staff ring and text the customers booked that day and rebook them. Whether to pour is always your decision.
Will it price a driveway by the square metre?: No. SAM writes the quote as you talk it through, using your rates and your scope. Emily follows it up afterwards and won’t offer a discount.
Does it lodge Before You Dig requests or council permits?: No. It can remind you to lodge them before the job, but the request, the plans and the on-site locating stay with you.
Can it chase a deposit before I order the concrete?: Yes. Carol chases deposits before the job goes in the diary. You set the amount, and it has to sit within your state’s deposit rules.
What about past customers?: On the Scale plan, Mia reminds past driveway customers when a reseal is due. On Growth, Jenny rings after each job to check how it went and asks for a Google review.

Sources

Ring Emily and hear what your customers would hear

Emily is one of our AI staff. Ring her like a customer would, ask about a job, and judge for yourself. If it suits your concreting business, book a quick screen share and we'll set your team up around how you work.

Ring Emily: 0468 199 598 Book a demo

Emily answers LeadAI’s own line, any time. We look forward to speaking with you.

AI staff for concreters: every call answered, every quote and invoice followed up

What your customers ring about

What your AI staff do for a concreting business

Driveway enquiries followed up fast

Calls while you’re on a pour

Quotes written from the ute

Pour-day confirmations and weather moves

Deposits in before the concrete is ordered

Reseal reminders two years on