Can AI answer lockout calls in the middle of the night?

Yes. Anna answers 24/7, takes the address and the details, and texts you straight away. You decide whether you go out.

Will it tell customers my call-out fee?

If you want it to. Give us your set call-out fee and Anna can say it up front. Any price beyond that, once you’ve seen the job, is yours to give.

Does it check ID before I open a door?

No. Checking ID and proof of ownership, and deciding whether to open, happen at the door with you. Your AI staff can ask the caller to have their ID ready.

Will it quote a master-key system?

No. SAM writes the quote while you talk through the system, and the design and the price stay with you. Emily then follows up the quote you’ve sent.

How do I look different from the dodgy 24/7 sites?

SA Consumer and Business Services tells customers to be wary of 24/7 sites with no local address, and to ask for a quote and an invoice. Your AI staff answer in your business’s name and give the fee you’ve set, and SAM writes the invoice from what you tell it.

AI staff for locksmiths

AI staff for locksmiths: every call answered, every quote and invoice followed up

Someone locked out at 11pm wants a locksmith on the way, not a voicemail greeting. If you don’t pick up, they go back to Google, where SA’s consumer regulator says rogue operators quote $30 to $120 and then charge hundreds. Your AI staff answer every call, give the call-out fee you’ve set, and get the job to you.

Ring Emily: 0468 199 598 Book a demo

Growth plan: 5 AI staff for $950 a quarter + GST, about $2.08 a day each. See all plans

What your customers ring about

A lockout caller is often standing on the doorstep with nowhere to go, so they ring whoever answers first. Break-ins bring the next lot: 196,600 households had a break-in in 2024–25 and another 217,500 had an attempted one (ABS). Those customers want the locks changed today, not next week.

Locked out of the house, the flat or the shop
Car lockouts and lost car keys
Car key replacement and programming
Lock changes and rekeys after a break-in
Rekeying after moving in or losing a set of keys
Smart lock installs
Property managers needing a lock changed during a tenancy

What your AI staff do for a locksmith business

Lockout at 11pm
Anna answers every call and text 24/7. She takes the address, whether it’s a house, a shop or a car, and the make and model if it’s a car, then texts you straight away. If you’ve set a call-out fee, she can give it up front so there are no surprises.
How this job works
Rekey and lock change enquiries
Web and missed-call enquiries about rekeys, deadlatches and smart locks get followed up within minutes. Emily asks how many doors and what locks are fitted, then books a time that suits you.
How this job works
Master-key and access-control quotes chased
Commercial master-key systems and access control need a proper quote. Talk SAM through it after the site visit and SAM writes it up. Emily then follows up the quotes you’ve sent, and the price stays yours.
How this job works
Property managers asking when you’re coming
Property managers and shop owners ring to check when you’re due and whether the new keys are ready. Zoe, on the Scale plan, answers from your job information and passes anything that needs you straight back to you.
How this job works
Invoices that match the quote
SAM writes the invoice by voice, and Carol sends the payment reminders you’ve approved and checks what’s been paid. SA Consumer and Business Services tells customers to compare the invoice with the quote, so getting it right and sending it promptly matters.
How this job works
A call after every job
Jenny rings after the job to check how it went and asks for a Google review. Anything that went wrong comes straight back to you to sort out.
How this job works

What one job is worth: typical locksmith prices in Australia

Job	Typical price	Source
Lockout (unlocking)	about $225 on average	Airtasker, 2026
General locksmith job	$110–$220 (median $150)	Airtasker, 2026
Auto locksmith	$100–$250 (median $170)	Airtasker, 2026
Smart lock install	$150–$275 (median $200)	Airtasker, 2026
Emergency call-out	up to $300, plus a call-out fee of $65–$100	Airtasker cost guide, 2023

Averages and ranges from tasks posted on Airtasker, plus Airtasker’s older 2023 cost guide. Prices vary by location and time of day. Indicative only.

One lockout at about $225 covers three weeks of the Growth plan ($73 a week), with a few dollars to spare.

The paperwork: what AI can chase, and what stays with you

Your AI staff handle

Answering lockout calls 24/7 and taking the address and details
Giving the call-out fee you’ve set, before you head out
Booking confirmations and reminder texts
Reminding property managers about rekeys at the end of a tenancy, where they’ve asked for it
Following up quotes already sent and chasing unpaid invoices

Stays with you and your licence

ID and proof-of-ownership checks at the door
The decision to open
Your security licence obligations
Key registers and master-key system records
Pricing the job once you’ve seen the lock

Licensing differs by state. In NSW, locksmiths hold a Class 2C security licence. In Queensland, most locksmiths need a security equipment installer licence, and a licence is also needed to open someone’s car for payment. Victoria licensed all private security activities from 19 June 2025, so check with Victoria Police about how that applies to your work.

When the work comes in for locksmiths

Locksmith work doesn’t follow a neat season. Lockouts come at any hour, lock changes follow break-ins, and rental rules put deadlines on keys. Anna covers the odd hours, and your follow-up staff look after the quotes and invoices that come after.

Break-ins: 1.8% of households had one in 2024–25 (ABS), and they drive lock changes and rekeys
NSW rentals: when a lock is changed, the tenant gets new keys within 7 days
Victorian rentals: every external door needs a working deadlatch
Victorian renters with a family violence order or notice can change external locks without the provider’s permission
Lockouts: any hour of the day or night, all year round

Questions locksmiths ask us

Can AI answer lockout calls in the middle of the night?: Yes. Anna answers 24/7, takes the address and the details, and texts you straight away. You decide whether you go out.
Will it tell customers my call-out fee?: If you want it to. Give us your set call-out fee and Anna can say it up front. Any price beyond that, once you’ve seen the job, is yours to give.
Does it check ID before I open a door?: No. Checking ID and proof of ownership, and deciding whether to open, happen at the door with you. Your AI staff can ask the caller to have their ID ready.
Will it quote a master-key system?: No. SAM writes the quote while you talk through the system, and the design and the price stay with you. Emily then follows up the quote you’ve sent.
How do I look different from the dodgy 24/7 sites?: SA Consumer and Business Services tells customers to be wary of 24/7 sites with no local address, and to ask for a quote and an invoice. Your AI staff answer in your business’s name and give the fee you’ve set, and SAM writes the invoice from what you tell it.

Sources

Ring Emily and hear what your customers would hear

Emily is one of our AI staff. Ring her like a customer would, ask about a job, and judge for yourself. If it suits your locksmith business, book a quick screen share and we'll set your team up around how you work.

Ring Emily: 0468 199 598 Book a demo

Emily answers LeadAI’s own line, any time. We look forward to speaking with you.

AI staff for locksmiths: every call answered, every quote and invoice followed up

What your customers ring about

What your AI staff do for a locksmith business

Lockout at 11pm

Rekey and lock change enquiries

Master-key and access-control quotes chased

Property managers asking when you’re coming

Invoices that match the quote

A call after every job