Is there an AI that sends appointment reminders for tradies?

Yes. With LeadAI, confirmation and reminder texts are part of the follow-up work today. Rachel, a dedicated appointment confirmations staff member, is rolling out on Growth and up.

Can AI reduce no-shows?

Reminders help. There’s no reliable figure for Australian trades, but when NSW hospitals sent behaviourally informed text reminders, missed appointments fell by 33.7%. Track your own wasted trips before and after.

Can AI reschedule a booking?

Rachel, who handles confirmations, reschedules and cancelled bookings, is rolling out. Today Anna answers the call, takes the details and routes it the way you’ve set up, and on Scale, Zoe handles existing customers’ “can I change the time?” calls and passes on changes.

Does a booking reminder text need an opt-out?

A reminder that only gives the booking details is treated differently from a marketing text under the Spam Act. If it includes a promotion, it’s a commercial message and needs consent, your business name and an easy opt-out.

Can AI book quote visits and site inspections?

Yes. Emily follows up the enquiry, asks your qualifying questions and books the site visit into your calendar. You set the suburbs, days and time each visit takes.

How much does an AI booking assistant cost?

Anna answers calls on every plan, from Starter at $750 a quarter or $2,400 a year + GST. Booking and follow-up by Emily are on Growth: 5 AI staff for $950 a quarter (about $2.08 a day for each AI staff member) or $3,040 a year + GST, about $253 a month paid yearly.

Can I hear it before I buy?

Yes. Ring Emily, one of LeadAI’s AI staff, on 0468 199 598 any time and talk to her like a customer would. If it’s a fit, book a quick screen share with the team.

What happens when a customer wants to talk to a person?

Your AI staff work to your rules. Anything urgent is texted to you straight away, and anything outside what you’ve approved, like pricing, discounts, disputes or a technical call, comes back to you.

What does it cost per month?

Growth is 5 AI staff for $950 a quarter or $3,040 a year, plus GST. Paid yearly that is about $253 a month. Paid quarterly it is about $2.08 a day per AI staff member. Starter is 1 AI staff member (reception) for $750 a quarter or $2,400 a year, plus GST.

Are call minutes extra?

Growth and up include unlimited inbound calls (fair use) and set outbound hours each month. Starter includes 250 inbound conversations a month. Past that, calls are $0.35 a minute inbound and $0.55 a minute outbound, and phone numbers are $12.50 a month per agent with the first month free.

Is there a lock-in contract?

No. There is no 12-month contract and no exit fee. You pay quarterly or yearly, and paying yearly saves 20%.

Where is my customers’ data stored?

Primary storage of customer data is in Australia. LeadAI Pty Ltd is an Australian company based in Melbourne, VIC.

Do I have to set it up myself?

No. We set your AI staff up around your business: your information, your rules, what they can say and where they have to stop. There is no dashboard for you to learn.

AI for bookings and appointment reminders: jobs and site visits booked, confirmed and reminded

The short answer

AI for bookings answers the enquiry, books the job or site visit and reminds the customer before you turn up. With LeadAI, Anna answers every call and text, and Emily follows up new enquiries within minutes and books the job or site visit straight into your calendar. Confirmation and reminder texts are part of that follow-up today, and Rachel, a dedicated appointment confirmations staff member, is rolling out. Growth is 5 AI staff for $950 a quarter or $3,040 a year + GST, about $253 a month paid yearly.

A no-show or a locked gate costs you the travel and the slot, and confirming every booking by phone takes hours a week. In OpenAI-commissioned research reported in September 2026, 62% of Australian construction businesses said quoting, invoicing or scheduling takes up more of their week than the work itself. Here’s what AI staff do with your bookings today, what’s still rolling out, and what stays with you.

Ring Emily: 0468 199 598 Book a demo

Anna answers on every plan. Emily books and follows up on Growth and up. Rachel is rolling out on Growth and up. See all plans

By the LeadAI team, Melbourne · Updated 10 November 2026

What your AI staff do

AI for appointment confirmations and reminders
A no-show or a locked gate costs you the travel and the slot. Confirming every booking by phone takes hours a week.
- Confirms bookings and sends reminder texts
- Handles reschedules so the diary stays full
- Follows up cancelled bookings to get them back in
Confirmation and reminder texts are part of the follow-up work today. Rachel, a dedicated appointment confirmations staff member, is rolling out on Growth and up.
AI for new enquiries and leads
A web form, a missed call or an ad enquiry sits until you get to it that night. By then they’ve booked someone else.
- Follows up new enquiries within minutes
- Asks the qualifying questions you’d ask
- Books the job or site visit straight into your calendar
- Keeps following up until it’s a yes or a no
Emily, New Jobs & Quotes. Growth and up.

How it works

Step 1
Tell us how your diary works
We set your AI staff up around your business: which jobs to book, how long each one takes, where you travel, which slots suit site visits and what counts as urgent. There’s no dashboard for you to learn.
Step 2
The call or enquiry is picked up
Anna answers the call or text and takes down what the job is. On Growth, Emily follows up web forms, ad enquiries and missed calls within minutes and asks the questions you’d ask.
Step 3
The job or site visit is booked
Emily books the job or the quote visit straight into your calendar, inside the rules you set. Urgent jobs are texted to you straight away.
Step 4
The customer is reminded
A confirmation and a reminder text go out as part of the follow-up, so the customer knows when you’re coming and is home when you turn up.

Why LeadAI for booking jobs and site visits

Booked straight into your calendar
Emily follows up the enquiry, asks your qualifying questions and books the job or site visit into your calendar, inside the suburbs, days and times you set. Calendar integration is included on Growth and up.
The booking call is answered, any hour
Anna answers every call and text 24/7, including weekends and public holidays, so a customer ringing to book at 7pm on a Sunday gets an answer, not voicemail.
Honest about what’s live today
Confirmation and reminder texts go out as part of the follow-up work today. Rachel, a dedicated staff member for confirmations, reschedules and cancelled bookings, is rolling out on Growth and up. We’d rather tell you that than oversell it.
Your diary rules, not ours
Your AI staff never squeeze in a job you haven’t okayed or book outside the rules you’ve approved. Urgent jobs are texted to you straight away, so you make the call.
Set up for you, no lock-in
We set it up around how your diary runs: job lengths, travel area and site visit slots. There’s no dashboard for you to learn, no 12-month contract and no exit fee.

What works today, and what’s rolling out

We’d rather be exact than oversell it. Booking calls, following up enquiries and booking into your calendar work today. Confirmation and reminder texts are part of the follow-up work today. A dedicated appointment confirmations staff member, Rachel, is rolling out.

Bookings: who does it and on which plan
Job	Who	Plan	Status
Answer the call or text and take the job details	Anna	Every plan	Today
Book or route the next step, where you’ve set that up	Anna	Every plan	Today
Follow up new enquiries within minutes and book the job or site visit	Emily	Growth and up	Today
Confirmation and reminder texts	Part of the follow-up work	Growth and up	Today
“Can I change the time?” from existing customers	Zoe, Office Receptionist	Scale and up	Today
Dedicated confirmations, reschedules and winning back cancelled bookings	Rachel	Growth and up	Rolling out

Calendar integration is included on Growth and up.

What a no-show costs you

There’s no reliable published figure for no-shows in Australian trades, so use your own numbers. Count the wasted trips: the customer who forgot, the locked gate, the dog in the yard, the “I thought it was tomorrow”.

No-show cost worksheet
Step	Your number	Example
Wasted trips a month (check your diary)		3
Travel and time lost on each, in dollars		$80
Value of the slot you could have filled		$300
Cost each month		3 × ($80 + $300) = $1,140

The example numbers are made up to show the maths. Use your own diary and job values.

Reminders do make a difference in other industries. When NSW Health hospitals on the Central Coast sent behaviourally informed text reminders to outpatients in 2019, missed appointments fell by 33.7% (NSW Behavioural Insights Unit). That’s hospital appointments, not trade jobs, but the habit is the same: people forget, and a clear reminder helps.

Booking it yourself, a service, an app or AI staff

Ways to book jobs and remind customers, Australia 2026
Option	Typical cost	What you get
Ring and text everyone yourself	Your time, often after hours	Bookings and reminders when you get to them
Answering service with booking	$2.50 to $2.99 a minute	A person books the job while on the call. Reminders and follow-up usually aren’t included
Employed receptionist	About $66,500 a year at the award minimum (estimate)	Bookings and reminders in office hours, 38 of the week’s 168 hours
AI receptionist app	Mostly A$49 to A$399 a month	Answers and books 24/7. Few follow anything up
LeadAI Growth (5 AI staff)	$950 a quarter or $3,040 a year + GST, about $253 a month paid yearly	Calls answered, enquiries followed up and booked, reminder texts, plus quotes, invoices and reviews

Receptionist estimate: Clerks Award Level 2 from 1 July 2026 with 12% super, leave loading and workers comp; the maths is in our cost guide. AI receptionist range from published Australian pricing pages, checked 10 November 2026. Prices exclude GST.

What a good booking reminder says

Keep it short and make it easy to reply. A reminder that only gives facts about the booking is treated differently from a marketing text under the Spam Act. Add a special offer to it and it becomes a commercial message, which needs consent, your business name and an opt-out.

Confirmation, when it’s booked: “Hi Sarah, it’s Coastal Plumbing. You’re booked for Tuesday 14th between 8 and 10am for the hot water system. Reply here if anything changes.”
Reminder, the day before: “Hi Sarah, Coastal Plumbing here. Just a reminder Dave’s coming tomorrow between 8 and 10am. Can you leave the side gate unlocked?”
Always say who it’s from, the day, the time window and what the job is.
Ask for anything that stops you getting in: gate codes, pets, parking.

Booking site visits for quotes

For bigger jobs, the booking that matters is the quote visit. Emily follows up the enquiry, asks the qualifying questions you’d ask, and books the site visit into your calendar. Once you’ve sent the quote, she follows that up too.

You tell us which suburbs you cover, how much time a site visit takes and which days you do them, and Emily books inside those rules.

Where your AI staff stop, and you stay in charge

How your diary is run: which jobs you take, how long they get and when you work.
Urgent and emergency calls are texted to you straight away, not left in a queue.
Pricing and quotes: Anna doesn’t give prices or quotes on a booking call. Those come from you.
Technical advice and scoping: your AI staff take the details, and you make the technical call.
Commitments outside your approved rules, such as squeezing in a job you haven’t okayed.
Complaints and anything unusual come back to you.

Questions people ask

Can AI book jobs into my calendar?: Yes. On LeadAI’s Growth plan and up, Emily follows up new enquiries and books the job or site visit straight into your calendar, inside the rules you set. Calendar integration is included on Growth and up.
Is there an AI that sends appointment reminders for tradies?: Yes. With LeadAI, confirmation and reminder texts are part of the follow-up work today. Rachel, a dedicated appointment confirmations staff member, is rolling out on Growth and up.
Can AI reduce no-shows?: Reminders help. There’s no reliable figure for Australian trades, but when NSW hospitals sent behaviourally informed text reminders, missed appointments fell by 33.7%. Track your own wasted trips before and after.
Can AI reschedule a booking?: Rachel, who handles confirmations, reschedules and cancelled bookings, is rolling out. Today Anna answers the call, takes the details and routes it the way you’ve set up, and on Scale, Zoe handles existing customers’ “can I change the time?” calls and passes on changes.
Does a booking reminder text need an opt-out?: A reminder that only gives the booking details is treated differently from a marketing text under the Spam Act. If it includes a promotion, it’s a commercial message and needs consent, your business name and an easy opt-out.
Can AI book quote visits and site inspections?: Yes. Emily follows up the enquiry, asks your qualifying questions and books the site visit into your calendar. You set the suburbs, days and time each visit takes.
How much does an AI booking assistant cost?: Anna answers calls on every plan, from Starter at $750 a quarter or $2,400 a year + GST. Booking and follow-up by Emily are on Growth: 5 AI staff for $950 a quarter (about $2.08 a day for each AI staff member) or $3,040 a year + GST, about $253 a month paid yearly.
Can I hear it before I buy?: Yes. Ring Emily, one of LeadAI’s AI staff, on 0468 199 598 any time and talk to her like a customer would. If it’s a fit, book a quick screen share with the team.
What happens when a customer wants to talk to a person?: Your AI staff work to your rules. Anything urgent is texted to you straight away, and anything outside what you’ve approved, like pricing, discounts, disputes or a technical call, comes back to you.
What does it cost per month?: Growth is 5 AI staff for $950 a quarter or $3,040 a year, plus GST. Paid yearly that is about $253 a month. Paid quarterly it is about $2.08 a day per AI staff member. Starter is 1 AI staff member (reception) for $750 a quarter or $2,400 a year, plus GST.
Are call minutes extra?: Growth and up include unlimited inbound calls (fair use) and set outbound hours each month. Starter includes 250 inbound conversations a month. Past that, calls are $0.35 a minute inbound and $0.55 a minute outbound, and phone numbers are $12.50 a month per agent with the first month free.
Is there a lock-in contract?: No. There is no 12-month contract and no exit fee. You pay quarterly or yearly, and paying yearly saves 20%.
Where is my customers’ data stored?: Primary storage of customer data is in Australia. LeadAI Pty Ltd is an Australian company based in Melbourne, VIC.
Do I have to set it up myself?: No. We set your AI staff up around your business: your information, your rules, what they can say and where they have to stop. There is no dashboard for you to learn.

Sources

More AI for your business

Guides

By trade

Ring Emily and hear it for yourself

Emily is one of our AI staff. Ring her like a customer would and judge for yourself. If it's a fit, book a quick screen share and we'll set your team up around how you work.

Ring Emily: 0468 199 598 Book a demo

Emily answers LeadAI’s own line, any time. We look forward to speaking with you.

AI for bookings and appointment reminders: jobs and site visits booked, confirmed and reminded

What your AI staff do

AI for appointment confirmations and reminders

AI for new enquiries and leads

How it works

Tell us how your diary works

The call or enquiry is picked up

The job or site visit is booked

The customer is reminded