AI staff for cleaning businesses

AI staff for cleaning businesses: every call answered, every quote and invoice followed up

Of the trades we cover, cleaning has the highest share of solo operators: 71.5% of Australia’s 45,217 cleaning businesses have no employees (ABS, June 2025). Bond cleans run to an inspection date, regulars swap days, and the phone rings while you’re scrubbing a shower recess.

Growth plan: 5 AI staff for $950 a quarter + GST, about $2.08 a day each. See all plans

What your customers ring about

Bond cleans run on someone else’s deadline: the final inspection after the tenant moves out. One large Sydney provider needs re-clean requests within 72 hours, with the agent’s report attached, so a slow callback can push a customer outside the window. Moving peaks in January, then December and November (Airtasker), and that’s when the phone runs hottest.

  • End-of-lease and bond cleans booked to the vacate date
  • Re-cleans after the agent’s inspection flags something
  • Regular weekly or fortnightly house cleans
  • Cancellations, swaps and “can you come Thursday instead?”
  • Office and commercial cleaning quotes
  • Carpet cleaning, often added to a bond clean
  • Are your cleaners police-checked and insured?

What your AI staff do for a cleaning business

  • Bond clean calls taken with the dates

    Calls and texts get answered 24/7 by Anna. She takes the address, the number of bedrooms, whether carpets need doing, and the vacate and inspection dates, then books it or sends it to you.

    How this job works
  • Regular cleans confirmed, gaps refilled

    A confirmation and a reminder text go out the day before each clean. When a regular cancels, the follow-up works to get them back in the diary instead of leaving a hole in your week.

    How this job works
  • Office cleaning quotes, written and chased

    Talk through the floor area, how often and what’s included, and SAM writes the quote. Emily follows up the office quotes you’ve sent. The rate and contract terms are yours.

    How this job works
  • Re-clean requests handled fast

    On the Scale plan, Zoe answers existing customers. When a tenant rings to say the agent flagged the oven, she asks them to send the inspection report and passes it to you so the re-clean can be booked inside your window.

    How this job works
  • Unpaid cleans chased

    Carol sends the payment reminders you’ve approved, chases deposits on bigger jobs and checks what’s been paid. Disputes and payment plans go back to you.

    How this job works
  • A call after the bond comes back

    Jenny rings after the job to check how it went and asks for a Google review. hipages research reported by Home Beautiful found 77% of homeowners want recommendations from others before hiring a cleaner or tradesperson (2023).

    How this job works

What one job is worth: typical cleaning prices in Australia

JobTypical priceSource
3-bedroom house clean$150 to $280Airtasker, 2026
Regular 3-bedroom clean$120 to $220 a visitAirtasker, 2026
End-of-lease clean$280 to $700Airtasker, 2026
End-of-lease clean, average jobAbout $490ServiceSeeking, 2026
Carpet cleaning$120 to $300 a job (median $275)Airtasker, 2026
These are the ranges each cost guide reports. Prices vary with the size of the home, its condition and location. Indicative only.

A fortnightly 3-bedroom clean at $120, the low end of Airtasker’s range for regulars, is 26 visits and $3,120 a year. That one regular client is more than nine months of the Growth plan ($317 a month).

The paperwork: what AI can chase, and what stays with you

Your AI staff handle

  • Booking end-of-lease cleans against the vacate and inspection dates
  • Confirmation and reminder texts the day before each clean
  • Asking for the agent’s report quickly so a re-clean lands inside your window
  • Rebooking regular cleans and following up cancellations
  • Chasing unpaid invoices with reminders you’ve approved

Stays with you and your licence

  • Pricing, quotes and the terms of your bond-back guarantee
  • Award pay, penalty rates and payroll
  • Deciding who is an employee and who is a contractor, and lodging your TPAR
  • Police checks and insurance for your team
  • Commercial contract terms and site inductions

Under the Cleaning Services Award 2020, rates from 1 July 2026 start at $27.08 an hour for Level 1, with Saturday at 150%, Sunday at 200% and public holidays at 250% (Fair Work). Cleaning businesses that pay contractors to clean must lodge a Taxable Payments Annual Report by 28 August each year (ATO).

Moving peaks and repeat work for cleaning businesses

End-of-lease work follows the moving calendar. Airtasker names January the busiest month to move, then December and November, with March busy too as the peak month for property sales. Regular cleans are the steady base, Anna takes the overflow in moving season, and on Scale, Mia rings lapsed regulars to win them back.

  • January: 13 to 16% of moves in most states (Budget Direct, 2024)
  • October to March: about 66% of Muval’s move requests, with 16 December and 23 January the busiest days (2022)
  • April, May, August and September: quieter moving months, a good time to fill regular slots
  • At one large operator, mostly in Sydney, 81.3% of visits carried a recurring label and 46.7% were fortnightly (Simply Maid booking data)

Questions cleaning businesses ask us

Can AI book bond cleans around the inspection date?
Yes. Anna takes the vacate and inspection dates on the first call and books the clean where you’ve set that up, or sends it to you to slot in.
Will it quote office cleaning contracts?
No. SAM writes the quote as you talk it through, and Emily follows up quotes you’ve sent. The rate per hour or per square metre is your call.
What happens when a re-clean request comes in?
It’s taken straight away and the customer is asked for the agent’s report. Whether it’s covered by your guarantee is up to you.
Does it do my payroll or TPAR?
No. Award rates, payroll, TPAR and contractor decisions stay with you and your accountant. Carol chases what customers owe you, and Xero, QuickBooks and MYOB connections are rolling out.
What’s the cost for a small cleaning business?
Starter is Anna alone for $750 a quarter + GST. Growth is 5 AI staff for $950 a quarter, or about $73 a week, with no lock-in contract.

Ring Emily and hear what your customers would hear

Emily is one of our AI staff. Ring her like a customer would, ask about a job, and judge for yourself. If it suits your cleaning business, book a quick screen share and we'll set your team up around how you work.

Emily answers LeadAI’s own line, any time. We look forward to speaking with you.