AI staff for builders and renovators

AI staff for builders and renovators: every call answered, every quote and invoice followed up

Of Australia’s 66,002 house construction businesses at June 2025, 60.9% were solo operators with no employees. You’re on site all day, quoting at night and chasing stage payments on the weekend. Your AI staff take the enquiries, follow up the quotes and keep the payments and variations moving.

Growth plan: 5 AI staff for $950 a quarter + GST, about $2.08 a day each. See all plans

What your customers ring about

HIA reported renovation activity growing about twice as fast as the rest of the economy in the September quarter 2025, and about 1 in 3 households renovated in 2025. Consumer Affairs Victoria tells owners to compare at least three written quotes. If your quote is one of three, the builder who rings back and books the site visit first is the one still in the running.

  • Kitchen and bathroom renovations
  • Extensions and second storeys
  • New home builds
  • Storm damage and insurance repair work
  • Clients asking where their job is up to
  • Questions about a progress payment or a variation
  • Defects raised after handover

What your AI staff do for a building business

  • Storm damage calls after dark

    When a tree comes through a roof at night, Anna answers. She takes the address, what’s damaged and the insurer and claim number, then texts you if it needs making safe.

    How this job works
  • Renovation enquiries while you’re on site

    Emily follows up kitchen, bathroom and extension enquiries within minutes. She asks about the scope, the timing and whether there are plans, then books the site visit.

    How this job works
  • The quote you’d normally write on Sunday

    Walk SAM through the job after the site visit and the quote gets written while you talk. Emily follows it up until it’s a yes or a no. Pricing and scope are always yours.

    How this job works
  • Progress payments at every stage

    Carol reminds the client when a stage payment is coming up at slab, frame, lock-up or fixing, and chases it if it’s late. Disputes and payment plans come straight back to you.

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  • Asking at handover

    Jenny rings after handover to check how it went and asks for a Google review. She also asks whether friends or family have a project coming up.

    How this job works
  • Past clients and the next project

    Mia gets back in touch with past clients at the end of the defects period, or when it’s time to talk about the next stage of the house. That’s on the Scale plan.

    How this job works

What one job is worth: typical building and renovation prices in Australia

JobTypical priceSource
Builder, hourly rate$90 to $150 an hourBudget Direct (hipages), 2026
Ground-floor extension$2,000 to over $4,000 per m²Budget Direct (hipages), 2026
Second storey, simple build$1,850 to $3,500 per m²Budget Direct (hipages), 2025
Average bathroom renovation$19,000Budget Direct (Magic New), 2025
Average kitchen renovationOver $27,000Budget Direct (Magic New), 2025
Typical figures reported by each source. Prices vary by location, finish and job. Indicative only.

One average bathroom renovation at $19,000 is the same as five years of the Growth plan ($3,800 a year).

The paperwork: what AI can chase, and what stays with you

Your AI staff handle

  • Reminding clients a progress payment is due when the job reaches a stage
  • Chasing signed variation forms, so nothing gets built on a verbal OK
  • Reminding the office of deadlines: the signed contract copy to the owner within 5 business days in NSW
  • Reminding the office of Queensland home warranty premium timing: by the earlier of work starting or 10 business days after signing
  • Chasing overdue progress payments and invoices

Stays with you and your licence

  • Pricing and writing quotes, contracts and variations
  • Signing contracts and variations
  • Taking out Home Building Compensation, home warranty or domestic building insurance
  • Formal payment claims and payment schedules under Security of Payment laws (10 business days in NSW, 15 in Queensland)
  • Licence obligations and fixing defects

NSW needs a written contract over $5,000, caps deposits at 10%, and needs HBC cover in place before any payment on work over $20,000. Queensland needs a QBCC licence and home warranty over $3,300, with deposit caps of 20%, 10% or 5% depending on the contract value. Victoria’s building rules are being reformed, so check the current figures with Consumer Affairs Victoria.

Storm season, handovers and repeat work for builders

October to April is Australia’s peak severe-weather season, and the insurance work it brings runs for months. After the Queensland and NSW hailstorms of November 2025, nearly 1 in 4 claims was still open in August 2026, with builders stretched well into 2026. Anna takes the storm-night calls and Mia keeps in touch with past clients.

  • October to April: peak season for severe storms, damaging winds and floods (BOM)
  • October to December: BOM’s 2026 outlook puts the highest severe-thunderstorm risk on the east coast, including southern Queensland
  • CAT 255 (November 2025): 96,800 claims and $2.30 billion incurred, with 76.8% closed by August 2026
  • In 2025 insurers handled 294,000 claims from declared extreme-weather events
  • NSW statutory warranties run 6 years for major defects and 2 years for other defects, which gives natural follow-up points with past clients

Questions builders and renovators ask us

Will AI write or price my building quotes?
No. SAM writes the quote as you talk it through, using your numbers. Emily follows up quotes you’ve sent but never prices, scopes or discounts anything.
Can it send my payment claims?
Formal payment claims and payment schedules stay with you, because Security of Payment laws set strict deadlines and content rules. Carol sends the payment reminders you’ve approved and checks what’s been paid.
Can it chase signed variations?
Yes. Your AI staff can remind the client to sign and return a variation you’ve written. In NSW variations must be in writing and signed by both parties, and the writing and signing stays with you.
What happens when a storm hits and the phone goes mad?
Anna answers every call and text 24/7 and takes the address, the damage and the claim details. Urgent jobs get texted to you straight away.
Does it connect to Xero or MYOB?
Xero, QuickBooks and MYOB connections are rolling out. Until then SAM writes your invoices by voice and Carol chases them.

Ring Emily and hear what your customers would hear

Emily is one of our AI staff. Ring her like a customer would, ask about a job, and judge for yourself. If it suits your building business, book a quick screen share and we'll set your team up around how you work.

Emily answers LeadAI’s own line, any time. We look forward to speaking with you.