Company overview

AI staff that help run the back office of a small business.

LeadAI is an Australian software company. We build AI staff that work over real phone calls, emails and texts: answering the phone, following up enquiries and quotes, chasing invoices, asking for reviews and doing the owner’s admin. We started with trade and service businesses, because one of our founders runs one. The problems are the same in any small business.
Founded
August 2024, Melbourne
Team
Melbourne, VIC and Canberra, ACT
Company
LeadAI Pty Ltd
Calls made
Over 100,000 by our AI staff

What we build

AI staff, each with a job

Not an app the owner has to run. Each AI staff member has a role, works inside the business’s own rules and hands back anything that needs a person.
  • SAM

    Personal Assistant

    Lives on the owner’s phone. Talk to him after a job and he logs the customer, the notes and the job details, then writes the quote or invoice.

  • Anna

    Personal Receptionist

    Answers every call and text, 24/7, takes the details and books or routes the next step.

  • Emily

    New Jobs & Quotes

    Replies to new enquiries in minutes and follows up enquiries and quotes until it’s a yes or a no.

  • Carol

    Invoices & Payments

    Chases deposits and overdue invoices by phone, text and email.

  • Jenny

    Reviews & Referrals

    Checks the customer is happy, then asks for the review and the referral.

SAM is a PA that lives on your phone. You talk to him on the way out of a meeting, and he logs the customer and the notes, then drafts the quote. Watch SAM in action.

Read Emily’s resume at leadai.com.au/emily, or ring her on 0468 199 598.

The platform

Everything in one place

  • A CRM with one timeline per client: every call, text and email from AI and human staff in one record.
  • Real phone calls, texts and emails, in natural Australian voices.
  • Quotes, invoices and job notes by voice, in the office or on site.
  • A mobile app that mirrors the web app.
  • Hand-offs to a person whenever something needs human judgement.
  • Custom AI staff roles and workflows beyond the five above.

Our founders

Who’s behind it

  • Tim Clark

    Chief Executive Officer

    Serial founder with fifteen years across international trade and sales consultancy. Melbourne.

  • Braydn Austin

    Chief Operating Officer

    Trades and project management background. Lives the problem every day running his own business. Melbourne.

  • Aman Kawatra

    Chief Technology Officer

    Ex VC-backed startup founder and former Canva engineer with a Masters in AI. Canberra.

Our mission

Build complete, capable, competent AI staff that work as part of the company, so small business owners get their business, and their evenings, back.

Run a startup community, accelerator or founder group? See what we offer your founders.

Ring Emily and hear it for yourself

Emily answers LeadAI’s own line, any time. For anything else, email support@leadai.com.au.

Emily answers LeadAI’s own line, any time. We look forward to speaking with you.