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Privacy Policy

Privacy Policy for LeadAI Pty Ltd

Data Protection

Your privacy matters

Secure Processing

Industry-standard security

Last Updated

December 27, 2024

LeadAI Pty Ltd ("LeadAI" or the "Service Provider") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By accessing our website or using our AI-powered sales and appointment-setting services ("Services"), you agree to the terms described in this Privacy Policy.

1.1 Agreement to Privacy Policy

By using the Services or visiting our website, you agree to this Privacy Policy. This policy outlines how we collect, use, and safeguard the data you provide to us.

1.2 Updates to Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a new 'Last Updated' date. Continued use of the Services after an update constitutes acceptance of the revised policy.

2.1 Types of Information Collected

We may collect the following types of personal information: Contact details such as name, email address, and phone number; Payment details including billing information; Business-related information provided for our Services, including lead data and appointment requirements; Technical data such as IP address, browser type, and operating system when you interact with our website.

2.2 Methods of Collection

Information is collected when you register for an account, purchase our Services, or submit inquiries; Automatically through cookies and other tracking technologies when you use our website; From third-party sources when you authorize them to share your data with us.

3.1 Primary Purposes

We use your information to: Provide, manage, and improve our Services; Process payments and manage billing; Communicate with you regarding Services, updates, and promotional offers; Ensure compliance with legal and regulatory obligations.

3.2 AI Service Data

As part of providing our AI services, LeadAi may process and store: Input data provided by you or your business; Outputs generated by the AI system to monitor and prevent abusive or harmful usage.

3.3 Non-commercial Limitation

Unless explicitly agreed upon, data provided for LeadAi's Services is used solely for delivering Services and will not be shared or sold for commercial purposes unrelated to your engagement.

Your Data Protection Rights

Access Your Data

Request access to your personal information

Update Information

Correct or update your personal data

Data Portability

Export your data in a common format

Delete Data

Request deletion of your personal data

Contact Information

Email Support

For privacy questions and data requests

support@leadai.com.au

Office Address

LeadAI Pty Ltd

Level 2, 21-31 Hall Street
Moonee Ponds Central
Moonee Ponds, VIC 3039

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services and improve our offerings.

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand website usage

Marketing Cookies

Used for targeted advertising